At Tentory Store, we understand that when you’re gearing up for your next outdoor adventure, you want your equipment to arrive as reliably as our products perform in the field. That’s why we’ve designed a delivery service that’s as adventure-ready as you are.
Quick Summary: All orders are processed within 1-2 business days. Choose between our two shipping options to suit your needs and budget. We ship worldwide (excluding select remote areas in Asia and other locations).
Our Shipping Options
1. Standard Shipping (AUD $12.95)
For adventurers who can’t wait to hit the trails, our standard shipping option delivers your gear via trusted carriers DHL or FedEx. Your order will typically arrive within 10-15 business days after dispatch.
This option is perfect when you need your camping furniture, gazebos, or tents a little sooner for that upcoming weekend getaway.
2. Free Shipping (Orders over AUD $50)
For budget-conscious explorers stocking up on multiple items like camp bedding, lighting, and accessories, we offer free shipping via EMS for orders over $50. Delivery typically takes 15-25 business days after dispatch.
This economical option is ideal when you’re planning ahead for your next big camping trip or outdoor festival.
What to Expect After You Order
Order Processing: Our warehouse team works quickly to prepare your outdoor gear for dispatch. All orders are processed within 1-2 business days (excluding weekends and public holidays).
Shipping Notification: Once your tent, camp furniture, or other equipment leaves our facility in YARPTURK, you’ll receive a shipping confirmation email with tracking information so you can follow your gear’s journey to your doorstep.
Delivery Timeframes: Please note that delivery times are estimates and may vary slightly depending on your location and customs processing times. Our carriers will make every effort to deliver your package as quickly as possible.
International Shipping Details
As global outdoor enthusiasts ourselves, we’re proud to ship Tentory Store products to adventurers worldwide. However, we’re currently unable to deliver to some remote areas in Asia and other select locations due to carrier restrictions.
All international shipments may be subject to customs fees, import duties, or taxes upon arrival in your country. These additional charges are the responsibility of the recipient and are not included in our shipping costs or product prices.
Need Help With Your Delivery?
Our customer support team of fellow outdoor lovers is always here to help. If you have any questions about your order’s delivery status or need assistance with shipping options, contact us at [email protected].
Remember: We stand behind all our products with a 15-day return policy from the date of delivery. If any item doesn’t meet your adventure needs, we’ll make it right.
Now that you know how we’ll get your gear to you, why not explore our collections of tents, camp bedding, and outdoor furniture? Your next adventure begins with Tentory Store!