At Tentory Store, we understand that purchasing your camping and outdoor gear should be as hassle-free as setting up camp under the stars. That’s why we offer multiple secure payment options to suit your preferences, whether you’re stocking up for your next bushwalk or preparing for a family camping holiday.

Accepted Payment Methods

Visa Visa

Use your Visa credit or debit card for quick and secure transactions. Our payment gateway accepts all Visa cards issued worldwide, making it convenient for international adventurers to purchase our quality camping equipment.

MasterCard MasterCard

MasterCard users can enjoy the same seamless checkout experience. Whether you’re buying a new tent or replacing spare parts for your Oztrail gear, your MasterCard payment is processed instantly with bank-level security.

JCB JCB

For our customers from Japan and other regions where JCB is popular, we’re pleased to accept JCB cards. Now you can shop for camp bedding, gazebos, and outdoor lighting with the payment method you prefer.

PayPal PayPal

Prefer an extra layer of security? Choose PayPal at checkout. This option is perfect if you want to pay without directly entering your card details on our site. PayPal also allows you to split payments or use your account balance.

Your Security is Our Priority

We take the security of your personal and payment information seriously. All transactions on Tentory Store are protected by:

  • 256-bit SSL encryption (look for the padlock icon in your browser)
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems

We never store your complete credit card details on our servers. For PayPal users, your financial information is handled entirely by PayPal’s secure systems.

Common Payment Questions

Why was my payment declined?

If your payment isn’t going through, it might be due to:

  • Insufficient funds in your account
  • Your bank’s fraud prevention measures (sometimes they block unfamiliar international transactions)
  • Incorrect card details entered
  • Billing address that doesn’t match your card’s registered address

We recommend contacting your bank if you’re unsure why your payment was declined, or try an alternative payment method. Our customer support team can’t see specific reasons for declines as these come from your bank.

When will my payment be processed?

Payments are processed immediately when you place your order. For credit/debit cards, the amount will appear as a pending transaction until we dispatch your camping gear (usually within 1-2 business days). PayPal transactions are completed at the time of purchase.

Do you accept Afterpay or other buy-now-pay-later services?

Currently, we don’t offer Afterpay or similar services. We focus on providing straightforward payment options that keep our prices competitive for quality outdoor equipment. However, we regularly review our payment options based on customer feedback.

Are there any additional fees for international payments?

We don’t charge any additional fees for international transactions. However, your bank might apply currency conversion fees or international transaction fees depending on your account type. Check with your bank if you’re unsure about these potential charges.

Need Help With Payment?

Our team of outdoor enthusiasts is here to help if you encounter any issues during checkout. Contact us at [email protected] and we’ll assist you in completing your order so you can get back to planning your next adventure.

Note: Tentory Store reserves the right to cancel any orders that fail fraud checks or appear suspicious. In such cases, we’ll contact you using the email address provided during checkout.